Managing intercultural communication

The unit examines basic concepts of intercultural communication: face and politeness in language; the relation between cultural values and discourse; cultural variation in speech acts, turn taking rules and formulaic patterns; cultural differences in the organization of written and spoken discourse; and examines their interaction in intercultural communication in the global context. Case studies drawn from a wide variety of cultures will provide opportunities to examine language use in light of broader cultural, political and social issues such as stereotyping and discriminatory language, cultural expectation and attitudes, cultural awareness training, language reform and policies.