UnitLevel 2Undergraduate

IDN2102 Service design studio

Faculty of Art, Design and Architecture

IDN2102 Service design studio is a level 2, 6-credit-point, undergraduate unit from the Faculty of Art, Design and Architecture, offered in 2022 in Semester 2 at Caulfield. It has no prerequisites.

Credit points
6
Offered in 2022
Semester 2
Caulfield
Assessment
No exam
2 tasks

This is the 2022 handbook entry. See the 2025 entry.

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Requisites

Before IDN2102

No prerequisites or corequisites besides the enrolment rules below.

After IDN2102

No unit lists IDN2102 as a prerequisite in the 2022 handbook.

Enrolment rules

Prerequisite: 48 credit points in any Monash degree

Overview

Understanding and applying the principles of service design is an important part of a designer's repertoire of knowledge. 'Services' in this unit are defined as carefully considered human-centred experiences with objects, artefacts or places connected by a system or systems of use. You will undertake a project based approach supported by theoretical frameworks discussed in the studio. The unit takes case study examples of creating and organising the provision of a service and enables you to then explore your own ideas. The practice elements of designing for services introduces you to creating work flow charts, experience testing techniques, and information graphics to communicate ideas and realise solutions.

Offerings in 2022

Teaching periodCampusMode
Second semesterCaulfieldOn campus

Assessment

  • Service Design Assignment Project 1
    40%
  • Service Design Assignment Project 2
    60%

Learning outcomes

When you finish this unit, you should be able to:

  1. 1

    Recognise, analyse and apply the elements and principles of service design;

  2. 2

    Understand the nature of the service design process and apply methodical steps in your own projects;

  3. 3

    Understand core concepts of manipulating the diverse creative elements of object / graphics / media and space to convey shared meanings;

  4. 4

    Understand and communicate a range of techniques to exemplify service system design outcomes.

Workload and teaching

  • Studio activities36 hours
  • Teaching approachResearch activities
  • Teaching approachPeer assisted learning
  • Teaching approachProblem-based learning
  • Teaching approachRole play
  • Teaching approachOnline learning

12 hours per week including 3 contact hours plus 9 hours of independent study.

Service Design Studio is taught through active engagement with project work. There are two projects across the semester. The first is a pre-set topic through which students are led through the service design process with support from class discussion and on-line materials (Moodle). The second project, remains structured with supervision from the studio lecturer, but is to a topic of the your choosing. In essence the unit will expose you to:

Seminar discussion
Online learning
Peer assisted learning
Research activities
Problem-based learning
Studio teaching

With the potential for:
Role Play
Simulation
Workshops

Contacts

Unit Coordinators
Miss Alexandra Patrono-Smith
Chief Examiners
Dr Robbie Napper

Common questions

What are the prerequisites for IDN2102?

IDN2102 has no prerequisites, but enrolment rules apply.

When is IDN2102 offered?

In 2022, IDN2102 runs in Semester 2 at Caulfield.

Does IDN2102 have an exam?

No. IDN2102 has 2 assessment tasks and no exam.

More details

Credit points
6
Level
2
Study level
Undergraduate
Faculty
Faculty of Art, Design and Architecture
Organisational unit
Department of Design
Type
Coursework
EFTSL
0.125
Student contribution
SCA Band 2
Study abroad
Available
Handbook years
202020212022202320242025