Cross-cultural management communication

The unit looks at the ways in which cultural values are expressed in social behaviour and the communication process including non-verbal cues, in different societies and contexts. The relevance of culture to management practices is analysed and illustrated in various national cultural settings. The unit then considers contemporary issues that affect the cross-cultural communication process (e.g.: ethics) before considering the international negotiation process. Objectives, methods of negotiation and ways of negotiating cross-culturally are considered. The unit seeks to impart to you the ability and an awareness of how to communicate effectively in a cross-cultural setting.