Safety and quality in health care

This unit will explore the historical, political and social factors impacting on quality measurement in health care. It will examine the relationship of industrial and health care quality monitoring, through use of epidemiological and statistical quality measurement principles. Strengths and limitations of current monitoring techniques and different sources of health care quality data will be examined. During the unit, the principles of clinical indicator programs, adverse event monitoring, satisfaction surveys and benchmarking will be utilised including the design, implementation and evaluation of quality improvement programs in clinical settings.