MonMap
A course mapper by Monash Association of Coding (MAC)
Services and operations management
MGF5690
Synopsis
This unit is an introduction to services and operations management concepts. The unit introduces operations management concepts in delivering value to customers, within and across organisations. Furthermore, the unit introduces and investigates service management in a variety of industry contexts, including discretionary and non-discretionary services. The services and operations concepts are synthesised through applied assessment.
Sourced from the Monash Handbook 2026.
Quick facts
- Credit points
- 6
- Level
- 5
- Audience
- Postgraduate
- Type
- Coursework
- School
- Faculty of Business and Economics
- Faculty
- Department of Management
- Handbook year
- 2026
Prerequisites
No prereqs in the handbook graph.
What it unlocks (1)
- Business optimisation skillsETF5650
Offerings (2)
- Winter semesterCaulfield · ON-BLK
- Second semesterCaulfield · FLEXIBLE
Listed in 2 areas of study
- Contemporary managementCore units
- Supply chain managementCore units