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Services marketing

MKF5630

Synopsis

An in-depth analysis of the marketing techniques that apply to service organisations and industries including service design and delivery, customer service, service quality measurement and internal marketing.

Sourced from the Monash Handbook 2026.

Quick facts

Credit points
6
Level
5
Audience
Postgraduate
Type
Coursework
School
Faculty of Business and Economics
Faculty
Department of Marketing
Handbook year
2026

Prerequisites

No prereqs in the handbook graph.

What it unlocks

Nothing in the visible graph depends on this unit.

Offerings (1)

  • First semesterCaulfield · ON-BLK

Listed in 1 area of study

  • MarketingCore units