Managing employee relations

Management of employment relationships and workplace issues is central to the unit. Roles of parties to the employment relationship -- management, employees, trade unions, employer groups, governments, and tribunals -- are analysed. Management and employee roles in conflict resolution, negotiation and bargaining, conciliation and arbitration, and maintaining control of the employment relationship are covered. External and internal environments are considered regarding productivity, equity, regulation, labour market reform, and decentralisation of the industrial relations system to an enterprise focus.